If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item, We will then give a full refund or exchange (excluding shipping as we cannot refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

CEO’S LEGACY will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

Made to Measure & Bespoke Shirts

All Bespoke and Made to Measure shirt orders delivery required an estimated 28 working days. All bespoke and Made to Measure shirts are unique and it’s based on your measurements and requirements. Therefore we are unable to accept any refund or exchange. If you have any queries regarding fabric, style, or measurements please contact our customer service through email, live chat or telephone helpline which is available 24/7.